Terms of service

QHD Luxe Terms & Conditions

Welcome to QHD Luxe. By accessing our website and purchasing our luxury hair products, including bundles, wigs, clip-ins, closures, frontals, and other beauty products, you agree to the following Terms & Conditions.

Product Quality

QHD Luxe is committed to providing premium-quality luxury hair products. We take pride in offering high-grade hair designed to deliver exceptional beauty, versatility, and longevity. Product descriptions, images, and specifications are provided as accurately as possible; however, slight variations in color, texture, and appearance may occur.

Orders & Payments

All orders must be paid in full before processing and shipment. QHD Luxe reserves the right to refuse or cancel any order for any reason, including product availability, pricing errors, suspected fraud, or unauthorized transactions.

Shipping & Delivery

Processing and shipping times may vary depending on product availability and demand. Once an order has been shipped, QHD Luxe is not responsible for delays caused by shipping carriers, weather conditions, customs, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. QHD Luxe is not liable for orders shipped to incorrect addresses provided by the customer.

All Sales Final

Due to the hygienic nature of luxury hair products, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances. Once hair products have been purchased and delivered, they cannot be resold.

Customers are encouraged to review all product details and ask any questions prior to placing an order.

Product Care

To maximize the lifespan and quality of your QHD Luxe hair, customers are responsible for following proper maintenance and care instructions. Failure to properly maintain the hair may affect its performance and longevity.

Limitation of Liability

QHD Luxe shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products. Our liability shall never exceed the amount paid for the purchased product.

Intellectual Property

All content on the QHD Luxe website, including logos, branding, images, product descriptions, graphics, and marketing materials, are the exclusive property of QHD Luxe and may not be copied, reproduced, or distributed without written permission.

Privacy

Customer information collected through our website is used solely for order processing, customer service, and business operations. We respect your privacy and do not sell customer information to third parties.

Changes to Terms

QHD Luxe reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our website and services constitutes acceptance of any revised terms.

Contact Information

For questions regarding these Terms & Conditions, please contact QHD Luxe customer support before placing your order.

By purchasing from QHD Luxe, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.